Shipping and Payment
We offer you several methods of shipping and payment. Below you can choose the ones that suit you best.
- DPD delivery to address
You can have your order delivered directly to your address via DPD. This service is charged in the amount of CZK 105 within the Czech Republic and from EUR 12 in Slovakia.
- DPD delivery to the delivery point
We can also send your order via DPD to any delivery point. Delivery to the delivery point is charged in the amount of CZK 60 within the Czech Republic.
- Zásilkovna Delivery Points
We also offer the option of personal pick up at branches of the Zásilkovna.cz distribution network. You can pick up your order at 570 locations in the Czech Republic and 97 locations in Slovakia, even on weekends without long waiting time. This service is charged from 99 CZK within the Czech Republic and from 5 EUR within Slovakia.
- Balíkovna Delivery Points
We also offer the possibility of personal pick up at branches of Czech Post - Balíkovna. Balíkovna is a new standard of service at post offices. These are specially marked counters at post offices and depots. You come to the post office with a code what you get via SMS or e-mail. You choose "expedited package delivery" on the recall system and enter the code. You can pay cash on delivery by credit card or cash. This service is charged in the amount of CZK 85 within the Czech Republic.
- Parcel Delivery to Hand
We offer you the option of delivering your order directly to your address throughout the Czech Republic. The price of this service is from 139 CZK
- In-Store Pick-Up
You can also pick your order up at our store in Spálená 23, Prague 1. Opening hours: Monday - Saturday 11:00 - 19:00
- Bank Transfer
If you choose bank transfer, after processing your order, we will send payment details to your email. Always enter your order number as a variable symbol. After crediting the payment to our account or sending us confirmation of payment, the order will be sent immediately. If we do not receive your payment within 3 working days, we will be forced to cancel the order.
Account number: 2022030322
Bank code: 5500
IBAN: CZ8555000000002022030322
SWIFT: RZBCCZPP
Bank: Raiffeisenbank
Variable symbol: Your order number
- Payment card (online)
If you choose to pay by card, your payment will be credited immediately and the shipment dispatched immediately. You don't pay anything when you take it over. You can pay by card with MasterCard, Visa, Visa Electron and Maestro. WE SUPPORT THE 3D-SECURE SYSTEM - GUARANTEE OF SECURE PAYMENT BY PAYMENT CARDS ON THE INTERNET!
- Cash on Delivery (Zásilkovna /Czech Post/DPD) – Czech Republic
If you want to pay for your order when you pick it up at the point of delivery or to the courier, the amount for the order will be collected in cash or by card when you pick it up. Cash on delivery is charged in the amount of CZK 50.
- Cash on Delivery – Slovakia and other countries
Unfortunately, cash on delivery abroad is not possible. You can pay for the order in advance by credit card (online via the Internet) or by bank transfer.
- Cash / Card in our store
You can pay for your order in our store in Spálená 23, Prague 1. You can also pay by card.
Opening hours: Monday - Saturday 11:00 - 19:00